Terms & Conditions

Last Updated: July 29, 2026

Welcome to Keshvapsi.com. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any part of these terms, please do not use this website.

2. About Keshvapsi

Keshvapsi.com is an online platform offering Ayurvedic and herbal hair care products. The website is owned and operated by Keshvapsi (hereinafter referred to as “Company”, “We”, “Us”, or “Our”).

3. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into binding contracts under applicable Indian laws.

4. Product Information

We strive to provide accurate descriptions, images, pricing, and specifications of our products. However:

  • Product images are for illustrative purposes only.

  • Actual packaging may vary.

  • We reserve the right to modify product information without prior notice.

  • Product availability is subject to stock.

5. Pricing
  • All prices displayed on the website are in Indian Rupees (INR).

  • Prices are inclusive of applicable GST unless otherwise stated.

  • We reserve the right to revise prices without prior notice.

6. Orders

We reserve the right to:

  • Accept or reject any order.

  • Cancel suspicious or fraudulent orders.

  • Limit quantities purchased per customer.

  • Cancel bulk orders placed for resale purposes.

Order confirmation does not guarantee acceptance. Orders are confirmed only after payment verification and product availability.

7. Payment

We accept payments through secure payment gateways using:

  • Credit Cards

  • Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Other payment methods available during checkout

We do not store your payment details.

8. Shipping & Delivery

Orders are generally dispatched within the timelines mentioned on our Shipping Policy.

Delivery timelines may vary depending on:

  • Customer location

  • Courier partner

  • Weather conditions

  • Public holidays

  • Unforeseen circumstances

We shall not be liable for delays beyond our control.

9. Returns & Replacements

Returns or replacements may be accepted only if:

  • Wrong product is delivered.

  • Product is damaged during transit.

  • Product received is expired or defective.

Return requests must be raised within 7 days of delivery.

Products must be returned in their original packaging along with all accessories and invoices.

The Company reserves the right to inspect returned products before approving replacements.

10. Refund Policy

Refunds shall be processed only in cases approved by the Company in accordance with our Return & Refund Policy.

Where applicable, approved refunds will be credited through the original mode of payment within the prescribed processing period.

11. Health Disclaimer

The products available on Keshvapsi.com are based on traditional Ayurvedic and herbal formulations.

The information provided on this website is intended for general educational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before using any herbal or Ayurvedic product if you:

  • Are pregnant or nursing

  • Have any medical condition

  • Are taking prescription medication

  • Have allergies

Individual results may vary.

12. Intellectual Property

All website content including:

  • Logos

  • Product names

  • Images

  • Graphics

  • Videos

  • Text

  • Designs

  • Layout

  • Software

is the exclusive property of Keshvapsi and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, or distributed without prior written permission.

13. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Upload harmful software or viruses.

  • Attempt unauthorized access to our systems.

  • Copy or misuse website content.

  • Interfere with website operations.

Violation may result in immediate termination of access.

14. Limitation of Liability

To the maximum extent permitted by law, Keshvapsi shall not be liable for:

  • Indirect damages

  • Consequential losses

  • Loss of profits

  • Business interruption

  • Data loss

  • Delays caused by third parties

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

15. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for their:

  • Content

  • Privacy practices

  • Policies

  • Services

Accessing third-party websites is at your own risk.

16. Promotional Offers

Discounts, coupon codes, and promotional offers:

  • Cannot be combined unless specifically stated.

  • May have minimum purchase requirements.

  • May exclude selected products.

  • May be withdrawn or modified at any time.

17. User Account

You are responsible for maintaining the confidentiality of your account credentials.

Any activity performed through your account shall be deemed to have been performed by you.

18. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

19. Force Majeure

We shall not be liable for failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Pandemic

  • Strikes

  • Internet failures

  • Transportation delays

20. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts where the Company is registered.

21. Changes to Terms

Keshvapsi reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website after changes constitutes acceptance of the revised terms.

22. Contact Us

For any questions regarding these Terms & Conditions, please contact us through the contact details provided on Keshvapsi.com.