Last Updated: July 29, 2026
At Keshvapsi.com (“Website”, “We”, “Us”, or “Our”), a brand of Zee Laboratories Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- City & State
- Payment Information (processed securely through payment gateways)
- Order History
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Tracking Information
- Pages Visited
Time Spent on Website
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify payments
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Personalize your shopping experience
- Respond to your inquiries
- Detect fraud and maintain website security
- Comply with applicable legal obligations
With your consent, we may also send promotional offers, product launches, newsletters, and marketing communications.
3. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Deliver relevant advertisements
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
4. Payment Information
We do not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are processed through trusted third-party payment gateways that follow industry-standard security practices.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers such as:
- Payment gateway providers
- Courier and logistics partners
- Technology service providers
- Customer support platforms
- Government or regulatory authorities when required by law
All third-party service providers are expected to maintain appropriate confidentiality and security standards.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Marketing Communications
If you subscribe to our newsletters or promotional communications, we may send:
- Product updates
- Special offers
- Discounts
- Educational content
- Promotional campaigns
You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request information regarding how your data is processed
Requests may be submitted using the contact details provided below.
9. Children’s Privacy
Keshvapsi.com is not intended for children under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing any personal information.
11. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain business records
- Meet legal, tax, and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with the updated “Last Updated” date. Continued use of the website after such changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the details below:
Keshvapsi, a brand of Zee Laboratories Ltd
913, D-Mall, Netaji Subhash Place, Pitampura, Delhi-34
Phone: +91 9117121000
Email: support@keshvapsi.com
14. Consent
By using Keshvapsi.com, creating an account, placing an order, or otherwise interacting with our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
