Last Updated: July 29, 2026
Thank you for shopping with Keshvapsi.com. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how your orders are processed and delivered.
1. Order Processing
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Orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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During festivals, promotional sales, or high order volumes, processing may take slightly longer than usual.
2. Shipping Timeline
Estimated delivery timelines are:
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Metro Cities: 2–5 business days
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Other Cities & Towns: 3–7 business days
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Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary depending on courier service availability and your delivery location.
3. Shipping Charges
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Free Shipping on orders above the minimum value displayed during checkout (if applicable).
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A standard shipping fee may apply to orders below the free shipping threshold.
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Shipping charges, if any, will be displayed before payment is completed.
4. Order Confirmation
Once your order is successfully placed, you will receive:
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Order confirmation via Email and/or SMS
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Order number for future reference
If you do not receive confirmation, please check your spam folder or contact our customer support.
5. Shipment Tracking
After your order is dispatched, you will receive:
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Shipment confirmation
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Courier partner details
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Tracking (AWB) number
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Tracking link (where available)
You can use the tracking number to monitor your shipment until delivery.
6. Delivery Partners
We work with trusted courier and logistics partners to ensure safe and timely delivery across India.
Courier partners may vary depending on your delivery location.
7. Delivery Attempts
Our courier partners generally make 2–3 delivery attempts.
If delivery cannot be completed due to:
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Incorrect address
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Customer unavailable
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Incorrect contact details
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Refusal to accept delivery
the order may be returned to our warehouse.
Additional shipping charges may apply for re-dispatch, where applicable.
8. Delivery Address
Please ensure that the following details are correct while placing your order:
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Full Name
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Complete Delivery Address
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Landmark (if applicable)
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City
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State
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PIN Code
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Mobile Number
Keshvapsi is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
9. Damaged or Tampered Packages
If you receive a package that appears to be:
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Damaged
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Opened
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Tampered
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Leaking
please do not accept the delivery if possible.
Take clear photographs of the package and contact our customer support within 24 hours of delivery for assistance.
10. Delayed Deliveries
Although we strive to deliver orders within the estimated timeframe, delays may occur due to:
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Weather conditions
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Natural disasters
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Public holidays
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Political disruptions
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Transportation issues
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Courier operational delays
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Government restrictions
Keshvapsi shall not be held liable for delays caused by circumstances beyond our reasonable control.
11. Serviceable Locations
We currently deliver to most locations across India.
Delivery availability depends on the serviceability of your PIN code. If your location is not serviceable, you will be notified during checkout or after order verification.
12. International Shipping
Currently, Keshvapsi.com ships only within India, unless otherwise stated on the website.
If international shipping becomes available in the future, applicable shipping charges, customs duties, and taxes will be displayed during checkout.
13. Order Cancellation Before Dispatch
Orders may be cancelled before dispatch by contacting our customer support as soon as possible.
Once an order has been dispatched, it cannot be cancelled and will be governed by our Return & Refund Policy.
14. Multiple Shipments
If your order contains multiple products, they may be shipped separately depending on stock availability or warehouse location.
There will be no additional shipping charge for split shipments unless otherwise communicated.
15. Contact Us
If you have any questions regarding your shipment, delivery status, or shipping policy, please contact us through the customer support details provided on Keshvapsi.com.
We will be happy to assist you with your order.
